Our Story · Built For Decorators

Built for decorators. Evolved through partnership.

Chapter 01 · The Problem

Great decorators deserve great production partners.

Every decoration business depends on consistency. When transfer quality
varies, deadlines slip, or support falls short, the decorator absorbs the
consequences.

Decorators deserve a production partner
they can depend on.

Chapter 02 · Where It Began

A small operation built on a clear belief.

Apex started as Apex Embroidery — founded by Brian and Sandy Hill on the
conviction that decorators deserved suppliers who treated them like partners, not transactions.

Decorators deserve a production partner
they can depend on.

Archive 02 · Apex Embroidery · Brian & Sandy Hill
Chapter 03 · The Evolution

From legacy to next chapter.

Never rebranded. Never acquired. Same family, steadily adding what decorators asked for — and investing in the equipment to do it properly.

 
Era 01 · Founding

The Apex Embroidery Years

1998 – 2003 · Foundation

Where It Started

Brian Hill started Apex in February 1998 — alone, providing embroidery digitizing services. No staff, no production floor. Just converting designs into files an embroidery machine could stitch.

In fall 1999, Sandy Hill joined and Apex added applique cutting as a second service. For four years it stayed a two-person operation, building customer relationships by being the supplier that actually picked up the phone. The first non-family employee was hired in 2003.

Feb 1998
Apex Founded
Brian Hill begins offering embroidery digitizing services, solo.
Fall 1999
Sandy Joins. Applique Cutting Added.
Apex’s second service — and the beginning of the family running it together.
2003
First Employee
The team grows beyond the two founders for the first time.
2009 – 2016 · Becoming A Transfer Manufacturer

From Digitizing Shop to Production Floor

Decorators kept asking for more. In 2009 Apex added vinyl transfers and wholesale material sales — the first step toward becoming a full transfer manufacturer. In 2011, Apex acquired Starbird specifically to free Brian’s time to focus on growing the business rather than running daily operations.

What followed was a run of new products: rhinestone transfers in 2014, screen-printed transfers developed the same year and launched in 2015, and Ultra Ink in 2016. Ultra Ink — a hybrid digital and screen-print heat transfer — was a process Apex was the first company in the US to develop. It remains one of the most distinctive products in the line.

2009
Vinyl Transfers & Wholesale Materials
First product expansion beyond embroidery and applique. Decorators could now source transfers and raw materials from one supplier.
 
2011
Acquired Starbird
A deliberate move to give Brian time to focus on growing the business — directly enabling the product expansion that followed.
 
2014
Rhinestone Transfers Added
Another product line decorators were asking for, added to the catalog.
 
2014 – 2015
Screen-Printed Transfers Developed & Launched
Development began 2014. Product launched to customers 2015.
2015
First in Minnesota — Direct-to-Screen Imaging
One of the earliest companies in the state to adopt this imaging technology for transfer production.
2016
Ultra Ink Launched — First in the US
A hybrid digital and screen-print heat transfer. Apex was the first company in the United States to develop this process. Still one of the most technically distinctive products in the Apex lineup.
2017 – 2022 · First in North America

Four Press Lines, Built Before They Were Needed

Apex moved into its current building in July 2017 — the same month it installed its first automatic screen press. That press made Apex the first company in North America to install an automatic press for screen-printed transfers. The decision wasn’t reactive; Apex invested in the equipment before the volume demanded it.
What followed was six years of deliberate infrastructure building: four  press lines, two laser imaging systems, automatic screen developing and reclaiming, water recycling systems, and an 11,000 sq ft building addition in 2022 — again, built for future growth rather than in response to current capacity pressure.

Apex moved into its current building in July 2017 — the same month it installed its first automatic screen press. Apex became the first company in North America to implement this specific automatic press system for screen-printed transfer production. The decision wasn’t reactive; Apex invested in the equipment before the volume demanded it.
What followed was six years of deliberate infrastructure building: four  press lines, two laser imaging systems, automatic screen developing and reclaiming, water recycling systems, and an 11,000 sq ft building addition in 2022 — again, built for future growth rather than in response to current capacity pressure.

Jul 2017
Moved Into New Building
The physical foundation for the production expansion that followed immediately.
2017
First Automatic Screen Press — First in North America
Apex was the first company in North America to implement this specific automatic screen press technology for transfer production, creating a significant early competitive advantage
2018
Second INO Press Line + Systems
A second automatic screen press was installed. The company also added automatic screen developing and reclaiming systems, along with the first water recycling system for screen processing water.
2018
Sales Manager Hired
First dedicated sales hire as production capacity and product range expanded.
2019
Third INO Press Line
Production capacity growing in step with demand.
2020
Switched to Laser Direct-to-Screen Imaging — First in Minnesota
Apex was the first company in Minnesota to make this switch, upgrading imaging precision and efficiency ahead of the industry.
2021
Fourth INO Press Line
Four automatic screen press lines now running — all installed before capacity became a constraint.
2022
11,000 Sq Ft Building Addition
Built for future growth. Alongside upgraded screen developing and reclaiming systems, a new water recycling system, and a second laser direct-to-screen imaging unit.
2023 – 2024 · The DTF Era

The Newest Product Line — Same Pattern

In March 2023, Apex added DTF transfers to the product line — the same pattern as every product before it: decorators were asking for it, Apex built the capability to do it properly. The longtime sales manager retired the same month; Apex hired its first dedicated marketing manager as part of that transition.

By 2024, Apex had added three DTF imaging systems to meet demand. After 26 years and a product line Brian and Sandy couldn’t have imagined when Brian started alone in 1998, the company was in the strongest position it had ever been in.

Mar 2023
DTF Transfers Added
DTF added as a new product line — suited to smaller-run orders that don’t need a full screen-print setup. First marketing manager hired the same month.
2024
Three DTF Imaging Systems
Apex added three DTF imaging systems to meet demand for the new product line.
December 2025 · The Next Chapter

Paisley Capital Acquires Apex. John Meyer Named CEO.

On December 1, 2025, Apex Embroidery Design, Inc. was acquired by Paisley Capital — a private investment firm focused on acquiring and building lower middle market companies with strong competitive positions and long-term growth potential. True North Mergers & Acquisitions served as exclusive financial advisor to Apex through the process.

Paisley Capital appointed John Meyer as Chief Executive Officer. Brian and Sandy Hill, who built Apex over 27 years, made a deliberate choice in selecting who would carry the company forward. In Brian’s words: “Apex has been our life’s work, and choosing the next steward of the business mattered deeply to us. We believe Paisley Capital and John Meyer will continue what Sandy and I built and take Apex even further.”

Sandy added: “We are grateful for the employees and customers who shaped Apex over the years. We transition to the next chapter of our lives knowing Apex’s future is bright.”

For Apex’s customers, the fundamentals don’t change — the same production standards, the same product line, the same team. What changes is the capacity to invest: in technology, in capability expansion, and in the infrastructure to serve more decorators at the standard Apex has held since 1998. 

Dec 1, 2025
Acquired by Paisley Capital
Paisley Capital is a private investment firm that brings hands-on operating support, strategic resources, and a partnership-driven mindset to the businesses it invests in. Its approach centers on collaboration with management teams to unlock potential while preserving what makes each company unique.
Dec 2025
John Meyer Named CEO
“Our reputation for quality, precision, reliability, and exceptional service is unmatched in the industry. With Paisley Capital’s support, we will invest in technology, expand capabilities, and continue delivering the craftsmanship and speed our customers depend on.” — John Meyer, CEO
Legacy
Brian & Sandy Hill — Founders, 1998–2025
27 years. One digitizing business became a leading national manufacturer of screen-printed and DTF transfers. The Hill family’s legacy is the foundation the next chapter is built on.
Chapter 04 · Milestones That Matter

The moments that changed what we could do for decorators.

Not the moments that mattered to us. The moments that mattered to the
decorators who rely on us. Every milestone framed by what changed for
them.

Production

Expanded Production Capacity

Products

Launched New Product Categories

Tech

Technology & Systems Investment

Education

Decorator Basecamp Launched

Formation

Acquisition & Apex Transfers Formation

Chapter 05 · Growing Alongside Decorators

Our growth followed their growth.

Apex didn’t grow because we built bigger. We grew because the decorators we partnered with grew — and we kept investing in what they needed at each stage. Their journey shaped ours.

 
Startup Shops
Stage 01
Startup Shops
They needed
Guidance, education, no-minimum orders, reliable starter products
We built
Sample pack program, Basecamp resources, simplified ordering, 5% off first order
Growing Businesses
Stage 02
Growing Businesses
They needed
Consistency across reorders, faster workflows, repeatability
We built
Saved-spec reorder system, gang sheet builder, account portal, expanded product lines
Scaling Operations
Stage 03
Scaling Operations
They needed
Reliable capacity, dedicated support, planning for growth
 
We built
Dedicated account management, priority production queue, volume pricing, capacity planning
Enterprise Decorators
Stage 04
Enterprise Decorators
They needed
Long-term partnership, custom SLAs, strategic collaboration
 
We built
Custom production allocations, strategic reviews, integrated billing, dedicated team

When decorators grow,
Apex grows with them.

Chapter 06 · What We Learned The Hard Way

Mistakes that changed how we operate.

Every supplier makes mistakes. Most won’t tell you about them. We will — because the lessons we learned are how we got here, and they’re what protect you from us repeating them.
1
In an earlier era, we said yes to lead times we couldn’t reliably hit. We were eager. The decorators on the other end of those orders weren’t. We lost customers we still think about — decorators who’d trusted us with their customer’s deadline, and we hadn’t built the system to honor it.

What changed:  We rebuilt our production scheduling around what we could actually deliver, not what would close the next order. Promised turnarounds are now backed by capacity allocation, not optimism.

2
We expanded into a specialty transfer line before our process could deliver it at the consistency our decorators expected. Quality drifted. Some decorators got transfers that didn’t match the spec. We pulled the product, refunded the affected orders, and rebuilt the process from the ground up before relaunching.

What changed:  New product categories now require a documented validation cycle before they’re sold to a single customer. We’d rather launch slowly than launch wrong.

3
New operators learned by watching, not by reading. Standards drifted. The transfer one operator produced wasn’t always the transfer another operator would produce. Consistency, which we’d promised to decorators, started to slip.

What changed:  Every production process is now documented. New operators train against the standard, not a senior teammate’s interpretation of it. Consistency became a system, not a habit.

4
Early on, support questions queued up and stayed there. Decorators waited days for answers to questions that affected their next press. The transfer was fine. The relationship was breaking.

What changed:  Support is now staffed as production-critical. Named accounts get named contacts. Response times are tracked the same way we track on-time delivery — because they are equally part of the product.

Chapter 07 · What Has Never Changed

The principles that survive every chapter.

From Apex Embroidery to Apex Transfers, four operating principles have remained constant. These aren’t values. They’re commitments — visible in every decision the company has made.

Principle 01

Decorators Come First

Every decision begins with one question: does this make the decorator’s business better? If the answer isn’t clear, the decision waits.

In practice: capacity size for existing accounts prioritized

Principle 02

Consistency Is The Product

A transfer that’s great once isn’t enough. A transfer that’s great every time is what decorators actually need. Consistency is engineered, not hoped for.

In practice: documented build specs, every order tier 

Principle 03

Relationships Outperform Transactions

A first order isn’t the goal. A decade of reorders is. Every interaction is shaped by that math — including the ones that don’t pay off this quarter.
In practice: consistent corporate volume structural paradigms
Principle 04

Honesty Beats Polish

We’ll tell you what we don’t do, what we got wrong, and where we’re still figuring it out. Buyers can spot the difference between marketing and a real partner.

In practice: absolute radical operational metrics metrics transparency

Chapter 08 · More Than A Supplier

Most transfer suppliers stop here. Apex doesn't.

The difference between a vendor relationship and a production partnership is visible in the workflow itself. Here’s what that looks like in practice.

 
A Typical Supplier

Order & Done.

VS
Apex Transfers

Partnership at every step.

Chapter 09 · The People Behind Apex

A team built across two chapters of the same story.

The founders who started Apex. The stewards continuing the legacy. The long-tenured operators who hold the standard daily. Some have been here from the beginning. All of them are why decorators stay.

Brian & Sandy Hill

Founders · Apex Embroidery
Legacy

Built Apex Embroidery on the belief that decorators deserved a real partner — not a transaction. Everything Apex Transfers does today is built on that foundation.

John Meyer

Steward · Apex Transfers
Today
Carrying the Hill family’s legacy forward through a new chapter focused on technology, growth, and partnership at scale. Same mission. Bigger commitment.

Paisley Capital

Investment Partner
Investment
Partnered with John Meyer to acquire and reinvest in Apex — backing the partnership model with the capital and discipline needed to scale it.

Marcus Vance

QC Lead
Tenure
Joined Apex Team. Runs the last check before your order leaves the floor. The reason your transfer presses the way it should.

Sarah Jenkins

Head of Production
Tenure
Joined Apex Team. Owns the production floor. Holds the spec across every reorder.

Elena Rostova

Customer Success Lead
Tenure
Joined Apex Team. The first call decorators make when they need something to move faster.
Chapter 10 · Apex Today

The partnership, at scale.

Where the company is now — measured in the metrics that actually signal partnership, not the vanity metrics most suppliers publish.

Active Decorator Accounts

0 +
Decorators who pressed at least one Apex transfer in the last 90 days.

Average Decorator Tenure

0 yrs
How long the average decorator has been ordering from Apex. The metric that matters.

Reorder Within 60 Days

0 %
First-order decorators who place a second order within two months.

Capacity Utilization

0 %

Headroom built in. We have room for your business.

On-Time Delivery

0 %
Rolling 12-month average across all order types and volumes.

Product Categories

0 +
DTF, screen print, applique, vinyl, patches, and more. One supplier.
Chapter 11 · Looking Ahead

What we're building in the next chapter.

Not aspirations. Commitments. The decoration industry is moving fast — these are the specific bets we’re making to keep Apex ahead of where decorators need us to be.
By 2026 · Q2

Expand Transfer Width

Production capability for transfers above 24″ wide — meeting decorator demand for larger-format applications.
By 2025 · Q4

Account Portal API

Direct API integration for high-volume decorators — so order submission and reorder flows can plug into your shop’s existing systems.
By 2026 · Q1

Specialty Substrates Expansion

Reliable metallic and reflective transfers on dark substrates. In testing now — launching when consistency meets our standard.
What we’re not changing: who Apex is built for, and how we earn the right to be their supplier. The chapter is new. The conviction is the same.
The Throughline

Apex was built around a simple idea: decorators deserve a production partner they can rely on.

Every improvement, investment, and decision we've made — across two chapters of this company — has been driven by that belief.

Brian & Sandy Hill · John Meyer · The Apex Team

Ready to experience Apex for yourself?

The best way to test the story is to test the transfer. Free sample pack, free shipping, no card on file.